Returns & Exchanges

At HAIRO, we want you to love your hair journey; if you are not completely satisfied with your purchase, we offer a 30-day window for hassle-free returns on all eligible beauty products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Ensure the products are in their original, unopened packaging and securely place them in a shipping box with the provided return label.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.